Find answers to common questions and get help with iGarage360
iGarage360 is an all-in-one automotive management solution designed to help garages manage operations, customers, vehicles, and services efficiently. It includes features for appointment scheduling, repair tracking, invoicing, inventory management, and customer relationship management.
Click on 'Start Free Trial' on the homepage, fill in your details, and verify your email. Once verified, you can log in and start using iGarage360 immediately. No credit card is required for the trial period.
Yes! iGarage360 is fully responsive and works on all devices including smartphones and tablets. You can access it through any modern web browser. We also offer mobile-optimized interfaces for on-the-go management.
After logging in, go to Settings > Garage Information. Here you can add your garage name, address, contact details, business hours, and upload your logo. This information will appear on your invoices and customer communications.
Navigate to the Customers section and click 'Add New Customer'. Fill in customer details, then you can add their vehicles. For each vehicle, you can record make, model, year, VIN, and maintenance history.
First, ensure you're using the correct email address. If you forgot your password, click 'Forgot Password' on the login page. Check your spam folder for reset emails. If issues persist, clear your browser cache or try a different browser.
Go to the Calendar section and click on any time slot. Select a customer and vehicle, add service details, and set the appointment duration. You can also import appointments from customer requests or create recurring appointments.
Check if you have entered all required company information in Settings. Ensure you have added services and parts to the repair order. Verify your internet connection. If the issue continues, try refreshing the page or contact support for assistance.
Go to Settings > Invoice Templates. Here you can choose from pre-designed templates or create custom ones. You can add your logo, change colors, modify layout, and include custom fields. Changes apply to all future invoices.
As an admin, go to Settings > User Management. You can add team members, assign roles (Admin, Manager, Technician, Receptionist), and set permissions for each role. Permissions control access to different features and data.
Yes, you can export data in various formats. Go to Reports > Export Data. You can export customer lists, service history, inventory, financial reports, and more as CSV, PDF, or Excel files for backup or analysis.
Navigate to Inventory > Parts Management. Here you can add parts, set stock levels, track usage, and receive low stock alerts. You can also set automatic reordering and link parts to specific services for easy selection.
